SW
Scott W

1 reviews | Active since Mar 2009

28 Mar 2018, 20:15

A little dissapointed

Evening, i just ordered over the phone and was slightly disappointed that i ordered 1/4 chicken, coleslaw and a mixed veggies and received 1/4 chicken, chips and mixed veggies.

Which i normally would not complain about as accidents and misunderstandings do happen (even though i cannot eat chips - so directly deposited in the dustbin), however the chicken was super dry and at the end of a "meal" that costs R100 a small dry piece of chicken and some veggies doesn't leave a great taste in my mouth.

0
Replies (1)
Nando's
Nando's's reply29 Mar 2018, 12:49
Official

Dear Scott

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)