1 reviews | Active since Mar 2009
A BIG FAT THANK YOU!
<p>Dear Nando's</p> <p> </p> <p>I'd like to say "THANK YOU" - I have been a fan of your since the 1980s, and now, more than I ever, I wanted to thank you for what you've done.</p> <p> </p> <p>Due to your need to increase prices so lavishly and quite franky, perversely, I'd like to thank you as follows:-</p> <p> </p> <p>1) Thank you for encouraging me to cook more food at home, and not buy food from Nandos. It's SO much more worth it. I can buy a whole load of bread for the same price as you charge for a small, little bun.</p> <p> </p> <p>2) Thank you for being a real life case study for my kids - I can easily explain how a SA company (ie Nandos) can go from great to terrible - how? by forgetting their roots, focusing on international business more than SA, etc.</p> <p> </p> <p>3) Thank you for being yet another case study of what happens when a company doesnt listen to the "voice of the customer" - you spend millions revamping stores so often. For what? Go and ask a customer whether they would prefer a big fancy store with enlarged prices, or a simple, decent, store with modest prices. Go figure.</p> <p> </p> <p>4) Thank you for kicking all us South African's in the teeth. I hope that your profits sink and your bright sparks who come up with all this mumbo jumbo realise that this is all simply about GREED.</p> <p> </p> <p>With unkind regards and good riddance,</p> <p>Now officially, your EX CUSTOMER</p>
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)
