1 reviews | Active since Sept 2015
5th incident in 2 months
So this is roughly the fifth problem I am having with Nandos, I am so frustrated. In 1 week I've had to revisit Nandos gardens because they just cannot get my order right. On 2 occasions I've had to leave work to take my order back. Anyway this is the last straw, I get very sick from eating tomatoes hence the fact that I make it clear that I do not want salad in my wrap and instead I want coleslaw. But your employees are so stupid that they completely ignore that. Tonight is yet again another example of wasting my money, I bought s wrap from seapoint Nandos and clearly states NO TOMATOES. But I did Infact get tomatoes in my wrap leaving it inedible for me so I gave it away to a Collegue because it's to late to take it back. I'm just so frustrated as to how people cannot listen to instructions. I really advise sending your staff back to school or for some sort of co**** that broadens there aspect of listening to customers. I've kept my last few complaints to myself but from now on I will be going straight to social media for EVERY single issue I have until I can get a professional response and resolution to this matter and be guaranteed this is not going to happen any further.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website.
Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website.
Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
