30 minute wait bad service
<p>On Thursday 23 March @ about 19h45 I visited your Sandown's branch and ordered food, order number 504. I waited for about 30 mins and nothing was ready until I eventuallyI asked for a refund and walked out. By the time I left order number 522 had already left with their food. I'm utterly disappointed in your service and what made it worst was that no apology was offered and no manager even came out to address this issue. Seems like nando's are becoming like just another bad service no caring money</p> <p>making business</p>
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.
Nando’s prides itself in providing its customers with the very best experience when it comes to munching its delectable PERi-PERi chicken.
Nando’s encourages its customers to voice their concerns and appreciate the feedback it receives through channels such as the Hello Peter website. Any comments received, both good and bad, give Nando’s the opportunity to improve the quality of its service so that it meets both Nando’s high standards and its customers’ expectations.
All feedback is directed to the relevant team who respond to the customer concerned in two shakes of a chicken’s tail.