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Onkgopotse M

1 reviews | Active since Mar 2012

23 Mar 2017, 13:30

30 min wait for sit-in order

<p>Poor Service from Nandos Greenstone, I waited for 30 mins for an order. I asked for a refund and walked out. No apology offered whatsoever. No manager present either </p>

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Replies (1)
Nando's
Nando's's reply23 Mar 2017, 16:56
Official

Dear :Onkgopotse

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team