BM
Beauty M

1 reviews | Active since Nov 2011

10 Mar 2017, 15:11

3 hours waiting for order

<p>Nandos Secunda delivery order #2547 ordered 10:52 but was delivered 14:37 Pathetic service, phoned the call centre and they kept tranfering my call to the branch. The branch doesnt answer and it gets cut off more than ten times i called, really, who eats lunch at that time of afternoon?</p>

0
Replies (1)
Nando's
Nando's's reply10 Mar 2017, 19:01
Official

Dear Beauty,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (excluding public holidays)