1 reviews | Active since Mar 2012
3 1/2 hrs for delivery
I placed an order for delivery yesterday evening at 6:10pm. At 7:20pm I started following up on the order and spoke to Mariam who's supposed to be the manager. She told me her driver was on the way. I called her every half hr after that and got the same answer, \ He's very busy tonight but he's on he's way to you. There's nothing else i can do"eventually at 9:15pm I call her again and she promise me he'll be here in 10 minutes and promised to call me to see if he had arrived which she never did. By 9:30 I gave my daughter something to eat. The driver eventually pitched at 9:50 pm with no call from mariam like she promised. He hooted outside twice and then drove off! ! Terrible terrible service from nando's and that manager doesn't know what the word customer service means!!!"""
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)
There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.
We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.
We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.
PERi-PERily yours,
The Nando's customer care team
Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)