1 reviews | Active since May 2016

03 Jun 2016, 11:11

2 thirds there - none extra to spare?

<p>I purchased a sticky prego hot pot this evening (31st May) down at my nearest Nandos - being Humewood (Dolphins Leap) at approximately 5pm. Having ordered this numerous times from them. I was actually annoyed with the fact that a third of my meal just simply wasn't there. </p> <p>I even have a picture to show for it.</p> <p>It was obvious that the meal just half heartedly prepared, because the previous times I bought the meal - it was properly filled topped with sambles.</p> <p>This evenings meal didn't have any sambles, or if there was.. I couldnt find it. Very disappointed! After driving all the way for that. One doesn't normally find the need to have to open your food when leaving. Probably gonna be forced to from now on.</p>

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Replies (1)
Nando's
Nando's's reply04 Jun 2016, 13:40
Official

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***

Operating hours: Monday – Sunday, 10am – 7pm (excluding public holidays)