MM
Mmatsie M

1 reviews | Active since Jun 2014

27 Feb 2015, 12:57

2 HOURS OF NO FLAME

SO I ORDERED NANDOS FROM THE BROOKLYN DESIGN SQUARE, LESS THAN A KM AWAY FROM MY OFFICE. IT IS NOW APPROACHING 1PM AND I ORDERED THE FOOD AT 11:15AM. TRIED TO CALL BUT THE PHONE IS EITHER ENGAGED OR SIMPLY NOT PICKED UP. <br> <br> SO DISSAPOINTED AND IM DYING OF HUNGER *SAD*<br> <br>

0
Replies (1)
Nando's
Nando's's reply27 Feb 2015, 13:39
Official
Hello Mmats01m ,

Thank you for taking the time to submit your complaint through the Hello Peter website.

We have logged your complaint, with interaction number CAS - 60302.

Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.

Yours Sincerely,

The Nando's Customer Care Team,
Customer Care: ***