TG
Tasmiyah G

1 reviews | Active since Feb 2015

06 Feb 2015, 13:42

2 Hours Late Delivery But Still expect a Tip

Nandos Parktown delivered a whopping 2 hours late after calling to place an order. The driver then says he went to Jhb Gen Hospital and forgot our slip, therefore he had to go back to the Branch. The worst part is everyone who ordered in the office had to pay a delivery fee.

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Replies (1)
Nando's
Nando's's reply09 Feb 2015, 13:19
Official
Hello TASMIYAH1990,

Thank you for taking the time to submit your complaint through the Hello Peter website.

We have logged your complaint, with interaction number CAS-59303-330NC9

Nando's Customer Care would like to take this opportunity to thank you for your valued feedback and would like to assure you that your experience has been noted and will be conveyed to our Senior Store Manager and Regional Manager.

We encourage feedback and therefore are pleased that you have let us have the benefit of your views.

Senior Management will be contacting you within 24 to 48 hours. Feedback will also be provided to you from Customer Care.


Regards,
Nando's Customer Care

Customer Care: ***
Operations Hours: Monday - Sunday, 10am - 7pm
Website: http://www.nandos.co.za