DG
Diran G

1 reviews | Active since Nov 2012

15 Feb 2018, 13:28

14 Calls No Answer

Hi

I've called Nandos Malibongwe 14 times today to place an order. Initially there was no answer, afterwards it permanently went on voicemail. I than registered on the app and selected Nandos Malibongwe and got the error no availability.Is this the service you offer? Further more I called the national call centre and I was told to try another three contact numbers which is not on the Nandos site and you can't find via Google!!! Thanks Nandos, go spend money on cheeky adverti*****ts yet you can't even provide your core service.

0
Replies (1)
Nando's
Nando's's reply15 Feb 2018, 16:23
Official

Dear Diran
,

There’s more to Nando’s than delicious PERi-PERi chicken. Although that’s a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers’ expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken’s tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday – Sunday, 10am – 10pm (including public holidays)