sN
shanturi N

1 reviews | Active since Feb 2014

11 Feb 2016, 12:15

1 &half hours for delivery

Placed an order for 3 meals and I had to wait 1 and a half hour for delivery. Recieved no courtesy call to say it will be late. Upon calling to enquire the delivery man insisted I now meet him at the entrance of the hospital to which the order should be delivered...

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Replies (1)
Nando's
Nando's's reply11 Feb 2016, 16:46
Official
Hello shanturi,

There's more to Nando's than delicious PERi-PERi chicken. Although that's a big part of it, we also like to ruffle our feathers about the exceptional experience we create on the whole at our restaurants across South Africa and the world.

We would like to thank you for taking the time to submit your feedback to us through the Hello Peter website. Any comments we receive, both good and bad, give us the opportunity to improve the quality of our service so that it meets both our high standards and our customers' expectations.

We have directed your feedback onto the relevant team who will get back to you in two shakes of a chicken's tail.

PERi-PERily yours,

The Nando's customer care team

Customer care: ***
Operating hours: Monday - Sunday, 10am - 7pm (excluding public holidays)