Horrible service and experience at the Namak Restaurant in Port Elizabeth

I had made a booking for my family and myself (6 adults and 2 kids) at the Namak restaurant in Port Elizabeth when we were on vacation there last week. We have been to the same restaurant in Johannesburg where the service and food was excellent. However this was not the case in PE. Firstly the manager, who said he was the owner of all the Namak branches in South Africa, was smelling of alcohol. Secondly our food took more than one and a half hours to arrive. We didn’t even receive our drinks order when our food arrived. When we complained to the manager, he didn’t even attempt to courteously apologize to us. His excuse was that he was very understaffed and that nobody likes to work in Port Elizabeth hence he has a staff problem. After we left the restaurant, we could see that he was screaming and shouting at the poor overworked waitress who served us, in-front of the other guests. The food was really tasty however does not at all make up for the terrible service.