**** BY VODACOM AND VODALEND

Dear Xtra Cash Customer Service,

I am writing to express my concern and disappointment regarding an outstanding debt of R1 (one rand) that your company claims I owe. I was surprised to learn about this debt, and I am even more distressed by the fact that none of your listed contact numbers are operational.

I have tried to reach out to your company to resolve this matter, but the lack of functional contact numbers has made it impossible. Furthermore, I am disturbed to discover that my name has been tarnished due to this alleged debt.

I request that you:

1. Verify the accuracy of the outstanding debt amount 2. Provide a valid contact number or email address to discuss this matter 3. Remove any negative listings or notifications associated with my name

I would appreciate a prompt response and resolution to this matter. If there is any additional information you need from me, please let me know.

*** (your company's registration number)