No communication provided on re-scheduling of an Advance Samtrac Training course by Nosa Centurion

I had been booked to attend a training for Advance Samtrac the initial date of course was 06-10 2017 that was then re-scheduled to 13-11-2017 without communication, After i had done an online test to qualify me for the classroom trainining suppose to be held on the 13-11-2017. I submitted my results 29-10-2017 and hoped for communication from Nosa to advise that I am through for the classroom training. No communication was received I then contacted Nosa Centurion on the 09-11-2017 to find out if the course will take place on the 13 Nov, Yvette contacted me and advise that she will refer to Scott, who then contacted me 16:30pm 10 -11-2017 and advised that the training has been re-scheduled for an unknown date January 2018. I sent Scott an email 13-11-2017 to request a formal letter advising of the scheduling and refered the matter to Reinhardt Grobler , who apologized and advised that he will investigate and come back to me asap. I still haven't received feedback from both of them. I would like to know from Nosa if this is the kind of service that they give to their customers after they have secured a sale and received the money and if they can advised me of a way forward from now on.

Thank you Very disappointed and hurt customer Carol Tetyana