ARROGANCE OF NOSA & POOR SERVICE

Hi, last year (2018) 11 December we had a training with you, and on the 08 January 2019 I made a follow up regarding the certification and the statement of results (SOR), no there was no respond to my email and two weeks later 18 January 2019 I made another inquiry PLEAD with you for feedback. On the 05 February I made another attempt concerning the certification I details of the candidate were requested I provided, it waspromised that I would receive it by the end of that day which never happened, Thapelo Mogabi responded "I will update on the progress so as to issue as soon as possible"and we received the certificate after a week. I made phone calls was told that Adian Esau does not have the phone he not taking calls I can leave a massage he is the one dealing with SERVICES SETA things (SOR), Thapelo forwarded Adian the email which he was copied me this was on the 11 February 2019. He Adian Esau responded the very same day "After the Audit with Services Seta T’s & C’s. We have SOR with us and others on its way us". On 07 March I forwarded another email Thapelo responded that a follow up will be made regarding the SOR and apologised for the deal, and that the initials on the certificate were incorrect and Adrian also responded the same day "SETA also have a big problem with issuing SOR’s on time, we will follow-up, if its suits you they are in Park Town JHB, would like their address?" This is the ARROGANCE NOSA is giving us. On the first of this month April I sent Adian another email making a follow up. Till today there is no feedback or what so ever on the SOR and the initials on the certification.