Bad service ever

Never ever use these people they are so stupid . 1.They derbited me before they can install tracker and I phoned them why are they taking money hance they never gaved me their service. 2.Their company is not reliable to the clients or customers they do not follow up on calls they even get bored when you follow up your enquires . 3.Everytime you phone they promise you but never fulfill their promise . 4.I have 2cars with them plus 1car of my twin brother. We struggle with the tracker they take longtime when you phone them to send you support team , and when they get to you their technician people are drunk. I hate it so bad because now my twin brothers car stopped, the passed four days ago and they don't want to come to me in Freestate .these happened even for the first time when these car was installed I had to drive to GP from FS so that they can install it . Now I am very angry with the service they give me ,sometime when I phone they ignore my calls ,which company does that when you pay your monthly premiums but you never skip even one month.mxm they are so bad when coming to customer service and they are unprofessional. Can the CEO of these company do something with their stuff .