EH
Evan H

1 reviews | Active since Mar 2024

27 Mar 2024, 12:46

TL;DR Please, just look elsewhere. Beyond appalling service. Arguably ********...

I'm utterly disgusted with this service. A single package with one waybill number was sent to MyUS UK and that package was split by MyUS and has been sent to me as two, now very expensive packages. Judging by others' experience this is a money-making tactic. The lead time from MyUs receiving my parcel to dispatching was inordinately long. When querying via the email system on their site, I was never answered. Live Chat was a tad better the ONE time I managed to get through. However, my query as to the contents of the parcel(s) was not helpful as they sent me photographs of all the contents and yet the first parcel to arrive was only one item. The descriptions of the parcels was totally inaccurate and confusing. Rest assured they will not ever get a cent of my money again and I actively discourage everyone I come across to avoid MyUS. Please, look elsewhere. Appalling service. Arguably ********...

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