DB
Danette B

1 reviews | Active since Sept 2016

11 Oct 2016, 08:43

What a disappointment!

<p>I have previously [four weeks ago] posted a review with the hopes of actually receiving the two parcels I have paid for. My child is nearing one and the parcels that are due to arrive will not even be applicable to him anymore, as they advertise age appropriate toys. I was contacted by Mysmartkid the same day the review was posted and I was promised the parcels would be here within two weeks, which it is not. I am highly disappointed in this service.</p>

0
Replies (2)
Mysmartkid
Mysmartkid's reply11 Oct 2016, 09:17
Official

Good day Mrs. Bruns

Thank you for bringing your enquiry under our attention.

We apologise for the inconvenience caused in this regard.

As discussed with you, we will follow up on both aparcels and provide you with feedback as soon as we have made contact with our Couriers.

We trust that the information provided will be sufficient.

Kind Regards
The Mysmartkid Team

DB
Danette B's update11 Oct 2016, 09:20
Reviewer Update

Thanks!