Very unhappy

<p>I joined the programme last year after I had my son,this year I experienced some financial problems but I didn't worry about the subscription as they only sent me my boxes after receiving payments,a couple of months ago they sent me the package before I deposited the money and then went and sent my account to a debt management company without even telling me,they refered my account to lexmed debt management who then started harrassing me with phone calls,I got to a point where I was borrowing from people to pay the ever rising amount lexmed demanded,I paid but as with any payments done over the till I accidentally deposited more money than I was supposed to by R5390,I pressed an extra 0 and that was the beginning of my heartache,Koketso who is the first person I spoke to said they'd refund me after 3 days,I waited 3 days,after 3 days they told me to wait another 7 working days which I did and then after that I was taken from pillar to post,Lindiwe even hung up on me when I wanted my money,I was taken from call centre agent to another until I demanded to speak to their supervisor by the name Patricia who constantly **** to me,first she said they had deposited my money then she said they had sent the request to their accounts department,every time I call them I get promised a call back and they never call back. I am angry at mysmartkid because I didn't sign any contract giving you permission to give my details to anyone and I was a very loyal client of your company,your dealings with a shady company like lexmed has led to me being totally against this programme,what kind of programme is this,don't you say you are a month to month programme,why did you send the package without consulting me and then giving ********** my details to rob me off my money. I want my money,how you get it from them is your problem.</p>