DB
Danette B

1 reviews | Active since Sept 2016

14 Sept 2016, 11:12

Unhappy Customer due to Terrible Service!

<p> We have paid for about 4 boxes and we have only received one. I've emailed the support address about 5 times, and I have had zero response. We live in Namibia, and we cannot phone the toll-free number. They don't supply us with any other means of contacting them. I am extremely frustrated with them! This is terrible service and a very poor refelction of their product. </p>

0
Replies (1)
Mysmartkid
Mysmartkid's reply14 Sept 2016, 12:17
Official

Good day Mrs. van Zyl

Thank you for bring this under our attention. We apologise for the inconvenience caused.

As discussed with you, we hereby confirm that your parcels will be dispatched shortly.

Kind Regards
The Mysmartkid Team