1 reviews | Active since Sept 2016
THIRD TERRIBLE REVIEW
<p>I am posting yet another very bad review on your name as this seems to be the only way I get a reponse from you. It is now nearly two months after your specific words were "you will receive the two outstanding boxes in two weeks" - I have still not received even a hint of a box. My child is now officially over the age you advertise your boxes to be appropriate for. Please assist, as I am helpless and really frustrated with your [lack of] service!</p>
Good afternoon Danette
I am really sorry that you've had such a frustrating experience with our programme. I will follow up on your account with our team immediately so we can contact you with feedback and resolve your complaint as soon as possible!
Kind regards
Christelle Wiese - Mysmartkid Content Manager
Good afternoon Danette
I am really sorry that you've had such a frustrating experience with our programme. I will follow up on your account with our team immediately so we can contact you with feedback and resolve your complaint as soon as possible!
Kind regards
Christelle Wiese - Mysmartkid Content Manager
Good evening Danette
I have received feedback from our team that Estrolita is currently assisting you with your complaint. We will continue to follow up with you until it has been successfully resolved!
Please don't hesitate to let me know if I can help with anything in the meantime.
Kind regards
Christelle
Good evening Danette
I have received feedback from our team that Estrolita is currently assisting you with your complaint. We will continue to follow up with you until it has been successfully resolved!
Please don't hesitate to let me know if I can help with anything in the meantime.
Kind regards
Christelle