Terrible customer service

<p>I have been struggling since June 2016 to get my smart boxes from Mysmartkid! I have spoken to Cornelia Botha who first told me that they cannot find my contract although I have been a member for almost three years now. Then she informed me that they suddenly found my contract and my two smart boxes were on their way. After no further communication to my questions on when I would receive the two boxes I spoke to a manager, Tersia Pieters on 11 November 2016, who asked me to forward her the emails between myself and Cornelia which I did. To date I have not yet received any feedback or my smartboxes and yesterday my third debit order went off meaning now I am waiting for three smart boxes. This is absolutely unacceptable customer service. Mysmartkid is TERRIBLE!</p>