1 reviews | Active since May 2014
Smoke signals might work
<p>This has been the absolute waste of time, money and sanity. The mysmartkid team are useless and do not have a clue as to what is happening with anything in the organization. I have sent emails, numerous phone calls, sms and fax to the mysmartkid team to CANCEL my account and still to this day I am still being told that I am being debited. I have ensured that they cannot take money out my account but still they try and it is frustrating as S@*t to find out that this still has not been done on their side. Must I send smoke signals to? You have wasted enough time promising and not delivering. You change couriers and I was understanding cause you didn’t send me my parcel. Then you changed systems and didn’t deliver. You charge me but I never received anything then all f a sudden my child is 6 months old and you send me boxes that are not appropriate for her age. YOU ARE A HUGE DISSAPPOINTMENT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! GET YOUR STAFF AND MANAGEMENT UNDER CONTROL…….AND YOUR SORRIES MEAN NOTHING!!!!!!!!!!!!!!!!!!!!!</p>
Good day Ms. Cooper
Thank you for bring this matter to our attention.
We sincerely apologise for the frustration and inconvenience caused.
After investigation in your correspondence sent to us, we will be contacting
you to provide more feedback.
Kind Regards
Estrolita September
Good day Ms. Cooper
Thank you for bring this matter to our attention.
We sincerely apologise for the frustration and inconvenience caused.
After investigation in your correspondence sent to us, we will be contacting
you to provide more feedback.
Kind Regards
Estrolita September
Hi Raquel
As discussed with you, we hereby confirm that your membership has been cancelled.
Kind Regards
Estrolita September
Hi Raquel
As discussed with you, we hereby confirm that your membership has been cancelled.
Kind Regards
Estrolita September
Why does one have to be nasty to get a reply or some action?
Why does one have to be nasty to get a reply or some action?
Hi Raquel
As I mentioned to you in my call, I completely understand your frustration. This is not the service that we provide to our members and also not the service that you should have received.
Once again, my sincere apologies for the inconvenience caused.
Kind Regards
Estrolita September
Hi Raquel
As I mentioned to you in my call, I completely understand your frustration. This is not the service that we provide to our members and also not the service that you should have received.
Once again, my sincere apologies for the inconvenience caused.
Kind Regards
Estrolita September
