Service is horrible!!

<p>I am so upset with my smartkid service. I have paid for the box on the 10th of September and still not recieved the box. I have sent so many emails and no response! To phone them is also a nightmare. you will get through to someone once every 10th time you call.</p> <p> </p> <p>Then they take your contact details and do not get back. Finally i get through to them then they say they see no payment , 10 min later ooh no sorry they do... Finally they say it's their fault i have not recieved the box but i might recieve it within the next week???</p> <p> </p> <p>So 3 weeks later i might get the box i have paid for. Not a sorry or i will make a plan or nothing.</p> <p> </p> <p>so dissapointed</p>