Poor service
<p>Poor poor poor service! Still waiting for my July and September boxes. Payment for these boxes were deducted from my account on the first of July and September. Staff do not reply to e-mails and do not make good on their promises to solve your query and phone you back. Very frustrated and disappointed. </p>
Hi Marianne
I'm really sorry for your frustrating experience with out programme thus far. Our team just confirmed with me that Estrolita is currently assisting you with your complaint. She will keep you up to date until it has been successfully resolved, but please don't hesitate to let me know if I can help with anything else!
Kind regards
Christelle Wiese - Mysmartkid Content Manager
Best regards,
Hi Marianne
I'm really sorry for your frustrating experience with out programme thus far. Our team just confirmed with me that Estrolita is currently assisting you with your complaint. She will keep you up to date until it has been successfully resolved, but please don't hesitate to let me know if I can help with anything else!
Kind regards
Christelle Wiese - Mysmartkid Content Manager
Best regards,