Poor service
<p> Ordered my smart kid box 5 weeks ago so it would be delivered on time for my daughters birthday. well her birthday was 2 weeks ago and still have not received the package. phoned the call centre twice to find out what the delay was. both times telling me it will be delivered next week and that they changed to a new system thats why it was late. Phoned today again and same excuse. so cancelled the order will see how long it takes to refund my money.</p> <p>Maybe your not that SMART</p>
Good day Mr Langehoven
Thank you - We appreciate that the time was taken to bring this matter to our attention.
We are saden disappointed to hear about your negative experience. Please accept our apology for any disappointment and negative experience.
We attempted to call you, but you were not available. We will contact you on Monday.
We trust that your concern and unhappiness with our service will be resolved to your satisfaction.
Kind Regards
The Mysmartkid Team
Good day Mr Langehoven
Thank you - We appreciate that the time was taken to bring this matter to our attention.
We are saden disappointed to hear about your negative experience. Please accept our apology for any disappointment and negative experience.
We attempted to call you, but you were not available. We will contact you on Monday.
We trust that your concern and unhappiness with our service will be resolved to your satisfaction.
Kind Regards
The Mysmartkid Team