Payment deducted No goods delivered

<p>Mysmartkid deducted their monthly fee of R412 on the 4th of May 2016 but I still have not received my box nor have I gotten any feedback with regards to the matter. I have sent 2 emails and I keep getting an automated response saying someone will contact me and I am still waiting 5 days later. </p> <p>I have not even had the box for 6 months and I have already had a price increase. Which I do not remember being told when I signed up. These boxes are definitely not worth R412. I could get the same if not better products from Westpack or Polly Potters. </p> <p> </p> <p>My son does not even play with the items and has taken no interest to these "supposed" age appropriate toys. I will be finding out what the legality is on cancelling this subscription as a consumer must have customer rights when they are dissatisfied with a product and service. </p>