SS
Stefan S
1 reviews | Active since Apr 2009
14 Jan 2016, 17:09
No feedback at credit card change
Hi,<br> <br> my card got taken from the ATM by mistake so I got a new card. Then is when all the trouble starts.<br> I refreshed my details on the payU website but still the payment didn't go through.<br> <br> Numerous emails later (with a average response time of 2 days!). <br> <br> I wanted the cancel service and re-register. They canceled the subscription but I couldn't use the same email to re-register. I tired then the last time to update my details and emailed for feedback (waiting for response).<br> <br> Call center number is also not available. Tried it 3 times during \normal office hours". Now i'm waiting already 16 min in the loop.<br> <br> I can't recommend the service.<br> <br> """
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Replies (1)Mysmartkid's replyOfficial
15 Jan 2016, 08:36Hello burnerli,
Good day Mr. Schweikert
Thank you for bringing your enquiry under our attention.
We have made contact with you and per your request we will make contact with you at eleven this morning to resolve your enquiry.
We look forward to being in contact with you.
Kind Regards
The Mysmartkid Team
Good day Mr. Schweikert
Thank you for bringing your enquiry under our attention.
We have made contact with you and per your request we will make contact with you at eleven this morning to resolve your enquiry.
We look forward to being in contact with you.
Kind Regards
The Mysmartkid Team
Mysmartkid's reply15 Jan 2016, 08:36
Official
Hello burnerli,
Good day Mr. Schweikert
Thank you for bringing your enquiry under our attention.
We have made contact with you and per your request we will make contact with you at eleven this morning to resolve your enquiry.
We look forward to being in contact with you.
Kind Regards
The Mysmartkid Team
Good day Mr. Schweikert
Thank you for bringing your enquiry under our attention.
We have made contact with you and per your request we will make contact with you at eleven this morning to resolve your enquiry.
We look forward to being in contact with you.
Kind Regards
The Mysmartkid Team
