My smart kid- worst product and after service EVER

<p>I signed up with my smart kid about a year ago at the mama magic show in Durban. This year I realized that this is really a waste of money and cancelled with them in 05 may 2016.</p> <p>They still debited me in May and again in July, when I queried they advised they changed their system and that is the reason they did not cancel my debit, I advised this is unacceptable and an act of ***** as I have not authorized a debit after cancelling and the lady I spoke to Lhameze Koppman said its because I did not answer the reason for cancelling the product hence it had not been cancelled, at this point Im making the calls again and needed answers as this is not right as per consumer protection act. No one from the date that I called ever called me or emailed me back. I called again today 4.08.16 to find out the status of my query and was told again im using the items and that I can not get a refund, So now I asked for a letter or email from their legal dept advising how is it legal to debit me after cancellation.</p> <p>DONT WASTE YOUR TIME on this product, it is a mickey mouse business.</p> <p>I will be at the mama magic and will tell people of my experience with this company so that they dont fall victim to this</p> <p> </p>