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Itanya J

1 reviews | Active since Mar 2012

18 Aug 2016, 10:16

Don't join!! Pathetic service ever!!

<p>I have cancelled my subscription in May already. I received my last box in June. They promised me that they will cancell my subscription which they didn't. The debit order went off again this month and they sent the box! After an e-mail they didn't respond. I phoned them and they promised they would pay me back, but nothing yet. And guess what? The courier company keeps on harassing me now to take the stupid box!! I would NEVER EVER recommend Mysmartkid to anyone!!! </p>

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Replies (1)
Mysmartkid
Mysmartkid's reply18 Aug 2016, 14:19
Official

Good day Mrs. Cilliers

Thank you for bring this matter to our attention.

We sincerely apologise for the frustration and inconvenience caused.

We hereby confirm that your query has been resolved to your satisfaction.

Kind Regards
The Mysmartkid Team