NM
Nadine M

1 reviews | Active since Jul 2010

16 Sept 2016, 12:15

Collected premium prior i accept the cover

<p>i am still awaiting on my refund , last month i was on there website put all my information when i realised that they will collect the same day i decided to leave the page and not accept that was in august the i was charged R100</p> <p>bank charges, come the 1 september they collected till now no refund stories they dont reply to my email nor take my calls, last week thwey promised my refund will be into my account today nothing still they are not taking my calls.</p> <p>really i wanted to join them but there service is really bad </p>

0
Replies (3)
Mysmartkid
Mysmartkid's reply16 Sept 2016, 12:27
Official

Good morning Nadine

Thank you for the response. We do apologise for the inconvenience caused.

Kindly be advised that we will be in contact soon.

Kind regards

Mysmartkid Team

NM
Nadine M's update16 Sept 2016, 14:06
Reviewer Update

i just want my money tired of holdiong and not recieving call back calls droped

NM
Nadine M's update16 Sept 2016, 14:07
Reviewer Update

is it relly difficult to refund me ? call me back ?

when i call i wait for about 5 to 10 mins for you to answer then drop my calls ? this is the worst service i have ever received