AB
Amor B

1 reviews | Active since Aug 2013

15 Aug 2016, 12:36

Cancellation of subscription

<p>Good day, a few weeks ago I emailed mysmarykid regarding our subscription which need to be cancelled because we are emigrating to New Zeeland. After numerous phone calls and more emails they asked me the whole time for my contact details. So I gave it to them numerous times already. They do not want to come back to me. I need this thing to be sorted out this month because we are leaving South Africa next month.</p>

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Replies (1)
Mysmartkid
Mysmartkid's reply16 Aug 2016, 06:48
Official

Good day Mrs. Bosch

Thank you for informing us about your unhappiness with the manner in which your account has been handled.

We apologise for the inconvenience caused.

As telephonically discussed with you, we hereby confirm that the query has been resolved to your satisfaction.

Kind Regards
The Mysmartkid Team