Atrocious service

<p>I joined the MySmartKid programme in August 2016. My first deduction was made in mid-August. To date (03 October) I have not received anything from the programme. </p> <p><br /> </p> <p>To make matters worse, MySmartKid deducted another payment on 01 October without me receiving anything for the first payment. </p> <p> </p> <p>Emails sent to MySmartKid lead to no action apart from an automated response confirming receipt. Calling MySmartKid is a nightmarish experience with one being on hold for at least 10 minutes per call. Irrespective of that I have called numerous times and am still nowehere with my account. All issues are being blamed on the courier.</p> <p> </p> <p>Such a promising failed initiative.</p>