1 reviews | Active since Dec 2016
Appalling Service/ No refund after Cancellation
<p>I have been debited 3 times since cancelling my subscription, I have had to fight for a refund and whenever they respond to me it is to "accept my cancellation". Which is not why I am emailing them as the cancellation was done ages ago, I am emailing them to ask for my refund!!! It is an uphill battle with minimal to no response from them. I am sick of this! I just want to get my money back and get rid of them!!</p>
Good day Kethura
Thank you for bring this matter to our attention.
We sincerely apologise for the frustration and inconvenience caused.
We are concerned that your previous efforts to resolve this matter was not successful. After investigation in your correspondence sent to us, we will be contacting you to provide more feedback.
Kind Regards
Estrolita September
Good day Kethura
Thank you for bring this matter to our attention.
We sincerely apologise for the frustration and inconvenience caused.
We are concerned that your previous efforts to resolve this matter was not successful. After investigation in your correspondence sent to us, we will be contacting you to provide more feedback.
Kind Regards
Estrolita September
Thank you very much for getting back to me.
Thank you very much for getting back to me.