1 reviews | Active since Jul 2016

11 Aug 2016, 10:14

Still waiting on delivery of parcel

<p>It is now 11Aug and I still haven't received any sms or email stating when the box will be delivered. The debit order went off on 1 Aug. I have phoned numerouse times and everytime it is the same story. My Smart Kid is waiting on Pargo for confirmation of delivery. Surely it can't take this long??</p>

0
Replies (3)
's update11 Aug 2016, 13:51
Reviewer Update

Hi,

thank you kindly.

Myslimkind
Myslimkind's reply11 Aug 2016, 13:56
Official

Good day Mr. Dekker

Thank you for taking the time to bring the matter under our attention. We apologise for the inconvenience caused in this regard.

As telephonically discussed with you, your parcel will be delivered to your home address. Delivery will take place tomorrow 12 August.

Kind Regards
The Mysmartkid Team

Myslimkind
Myslimkind's reply15 Aug 2016, 10:35
Official

Good day Mr. Dekker

Thank you for your response.

As discussed with you, we hereby confirm that your Smartbox was delivered and that the matter has been resolved.

We value your support.

Kind Regards
The Mysmartkid Teamn