LK
Lien K

1 reviews | Active since Aug 2016

13 Nov 2016, 16:19

Poor service

<p>How pathetic can a company be? We have delivering issues EVERY time!! We are still waiting for our September package and it is almost middle November. This means that they are 2 packages behind,again!! How many times do I have to call this company? Every time you get hold of them, they promise to call you back but NEVER do. We had trouble with them from day 1. Will NEVER recommend them. Dont even let me start with the long waiting times for a call center operater to answer your call! Every time one has to explain the whole issue over and over again, this company is pathetic.</p>

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Replies (1)
Myslimkind
Myslimkind's reply14 Nov 2016, 07:49
Official

Good morning Lien

Thank you for bring this matter to our attention.

We sincerely apologise for the frustration and inconvenience caused.

We are concerned that your previous efforts to resolve this matter was not successful.

We will investigate and contact you as soon as possible to resolve your query.

Kind Regards
Estrolita