1 reviews | Active since Sept 2016

20 Sept 2016, 10:02

No Parcel and Lack of feedback

<p>On the 1st of August 2016 my debit order went of its the 20th of September yet I have not received the parcel. One consultant to the next yet no one respond. Trying to cancel my description and get a refund is in vein as well.</p> <p> </p> <p>I would not recommend myslimkind for any parent out there, utterly waiste of money on the parcels and the lack of service is frustrating.</p>

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Replies (1)
Myslimkind
Myslimkind's reply20 Sept 2016, 10:39
Official

Good morning Mrs, van As

Thank you for bringing the matter under our attention. We apologise for the inconvenience caused.

We want to assure you that this is not the type of service that we deliver. Our embers are important to us and we are doing evferything possible to ensure that service improves.

As discussed with you, you refund has been processed and should reflect in your account by latest Friday.

We trust that the enquiry has been resolved.

Thank you for your loyal support.

Kind Regards
The Mysmartkid Team