AR
Anneli R
1 reviews | Active since May 2015
07 May 2015, 14:51
How do I cancel Myslimkind subscription?
I subscribe to MSK and have been receiving my packages every month. One month, the courier company could not deliver so I tried to change the delivery address with MSK, but did not receive a response. Since then, I have been sending them multiple emails trying to cancel my subscription, with no success. Today, I tried to phone them, but their number is out of service.<br> So there is no way to communicate with MSK! Very frustrating.
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Myslimkind's replyOfficial
07 May 2015, 16:15Hello ARetief1,
Good afternoon Ms Retief,
We would like to apologise again for the trouble you experienced in trying to get a hold of us. As posted on our social media accounts and discussed with you telephonically, we are experiencing some difficulties with our telephone system today, but we are currently in the process of resolving it. We are very happy to confirm that your concerns were addressed to your satisfaction during our conversation with you and we are excited about you and your little one's journey ahead with Myslimkind! Please do not hesitate to contact us should you have any other questions or if we can assist you in any other way.
Have a lovely day!
Kind regards,
The MySmartKid Team
Good afternoon Ms Retief,
We would like to apologise again for the trouble you experienced in trying to get a hold of us. As posted on our social media accounts and discussed with you telephonically, we are experiencing some difficulties with our telephone system today, but we are currently in the process of resolving it. We are very happy to confirm that your concerns were addressed to your satisfaction during our conversation with you and we are excited about you and your little one's journey ahead with Myslimkind! Please do not hesitate to contact us should you have any other questions or if we can assist you in any other way.
Have a lovely day!
Kind regards,
The MySmartKid Team
Best regards,
Myslimkind's reply07 May 2015, 16:15
Official
Hello ARetief1,
Good afternoon Ms Retief,
We would like to apologise again for the trouble you experienced in trying to get a hold of us. As posted on our social media accounts and discussed with you telephonically, we are experiencing some difficulties with our telephone system today, but we are currently in the process of resolving it. We are very happy to confirm that your concerns were addressed to your satisfaction during our conversation with you and we are excited about you and your little one's journey ahead with Myslimkind! Please do not hesitate to contact us should you have any other questions or if we can assist you in any other way.
Have a lovely day!
Kind regards,
The MySmartKid Team
Good afternoon Ms Retief,
We would like to apologise again for the trouble you experienced in trying to get a hold of us. As posted on our social media accounts and discussed with you telephonically, we are experiencing some difficulties with our telephone system today, but we are currently in the process of resolving it. We are very happy to confirm that your concerns were addressed to your satisfaction during our conversation with you and we are excited about you and your little one's journey ahead with Myslimkind! Please do not hesitate to contact us should you have any other questions or if we can assist you in any other way.
Have a lovely day!
Kind regards,
The MySmartKid Team
Best regards,