Stollen item or incomplete order

I purchased a bag, 2 perfumes and a body mist. Delivery came in very fast to which i was pleased, however my order was incomplete. I have launched a complaint since the 20th of March 2026 and till to date this issue has not been resolved. I feel ****med honestly. I want my perfume Elle L'edition Eau de Parfum 50ml or refund!! my order was ***