mD
mandy D
1 reviews | Active since Jun 2023
12 Jan 2026, 13:05
MyRunway - Funny Odour in Boots
I purchased a pair of boot from them. When I received the boots, there is a funny odour, I am assuming that it is from the paper that was stuffed into the boots. When I called MyRunway, I was told that I must remove the paper if I want to keep the boots - logic - if the paper has a bad odour - what is going to happen when I wear the boots - are my feet going to become stinky? I said to the agent that I will going to log a return and she was very quick to tell me that I would need to pay the courier fee for the collection - you send me an item that has a funny odour and expect me to take a chance with it!!
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