CW
Charlene W
1 reviews | Active since Dec 2015
04 Sept 2026, 09:32
Lost / not distributed order
Dear Mr Rob Noble, incompetence of Sanelisiwe and AI intervention is due to a lack of customer service training. Almost a week after a partially delivered package and AI generated responses(with emojis) from Sanelisiwe she/he asks for a photo of the package, which by then has been discarded. Order number :***, it is 04 September 2026, I am still waiting for my order to arrive.
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Charlene W's updateReviewer Update
04 Sept 2026, 16:15I hardly posted and in minutes, Kim from Myrunway sent me an email and resolved the issue. That's called hands-on customer service!
CW
Charlene W's update04 Sept 2026, 16:15
Reviewer Update
I hardly posted and in minutes, Kim from Myrunway sent me an email and resolved the issue. That's called hands-on customer service!