1 reviews | Active since Jul 2015
********* business practice
The worst service ever.
I bought a dress from my runway and wasn't given a dress but given the cami of the dress and I paid +/-400 for the dress.
I explained I called them when I got the parcel and I sent and email and no response.
I called them and the parcel was to be uplifted and a credit passed as I need a dress for my company party.
My company party is on the 19th. To date the 15 December I have not received my money nor the parcel fetched and I have been calling since last week and I called today 15 December and was told my parcel will be collected from me today and a refund will be done. I don't have money to go get another dress because the money is not refunded by my runway.
My runway is the worst and unprofessional company ever. I will never recommend anyone to buy from them and their services are pathetic.
Even though I spoke Melina and was assured that my parcel will be collected.
Absolutely nothing. **** promises
I get a call from the manager Kim.
Telling me that someone is going to collect my returns and she takes my work address and advised that I will get the garment collected and a refund will be actioned.
The courier company when to my mums residence to collect the garment and I called Kim back and she said to ignore it. They will come collect it from my office.
This company is run by unprofessional people who doesn't understand customer services
I get a call from the manager Kim.
Telling me that someone is going to collect my returns and she takes my work address and advised that I will get the garment collected and a refund will be actioned.
The courier company when to my mums residence to collect the garment and I called Kim back and she said to ignore it. They will come collect it from my office.
This company is run by unprofessional people who doesn't understand customer services