1 reviews | Active since Aug 2022
5 STARS FOR MYRUNWAY!!
It is so often that we come to these pages to share bad reviews, to warn others sure, but we're also wanting to name and shame in a way because of our own awful experience. It is less self-serving and less popular to applaud a company on excellent services or products received. Today I want to raise up myRunway. I've been shopping with them for many years now. I must acknowledge that I have always received customer service of an excellent standard. It doesn't matter whom I end up corresponding with, the responses are always professional, polite, understanding and compassionate. Having a human on the other end of the email who certainly applies themselves to each individual email/case and is truly willing to go the extra mile to assist is like a breath of fresh air. Congratulations Runway Support Squad!!!! Customer service has become a thing of the past in South Africa, even at Woolworths, a store set apart, beknown for their exceptional service and standards.....I'm sorry Woolworths, there is no difference any longer. So it is always such a pleasant experience to have someone so friendly and helpful on the other end of your email. I am truly grateful for this and I am certain that I am not the only one who has observed such exceptional consistency from myRunway. Your commitment to excellence matters! Please keep it up and thank you once again.
