1 reviews | Active since Apr 2014
Delay tactics, disingenuous website, partnering with SAPO misappropriation services, WARNING, DONT BUY!
<p>So I ordered from their website almost two months ago, the parcel makes it to South Africa from the UK (oh wait, I thought Myprotein was SA based in the first place, it never mentions import taxes to foreign countries at a first glance or when one checks out & pays- highly disingenuous) just to get "delivered" by a courier company that no-one in South Africa still uses, the courier "service" of the SAPO since parcels always get "lost" or "damaged" in the process. But instead of sending me a replacement with a reliable courier service or just refunding me, they have been stalling me since 6 Feb 2017, in other words A MONTH, because they "cant get hold of" the courier service. Why make your bad choice in courier service the problem of the client? You also had no problem in immediately billing me for it?</p>
So it turns out, that the fault lies squarely at our state rescued SA Postal Service that never attempted to deliver the parcel to the address. The "evidence" that they did leave a card is a blank card with no signature from anyone. MyProtein however did offer a replacement/refund. Pity they have to make use of THE worst "postal service" that exists in South Africa, the government postal service where the only thing that is on time is their salaries and bonuses.
So it turns out, that the fault lies squarely at our state rescued SA Postal Service that never attempted to deliver the parcel to the address. The "evidence" that they did leave a card is a blank card with no signature from anyone. MyProtein however did offer a replacement/refund. Pity they have to make use of THE worst "postal service" that exists in South Africa, the government postal service where the only thing that is on time is their salaries and bonuses.