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Adri E

1 reviews | Active since Dec 2024

27 Dec 2024, 14:18

MyLoan

I am trying to get a loan from Myloan, I am battling to completethe application for Sanlam, there is aronotmail rhat does not help at all and the agent also does not help. Nobody comes back to me?????

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Replies (1)
Myloan.co.za
Myloan.co.za's reply07 Jan 2025, 10:02
Official
Dear Valued Customer,

Thank you for your feedback. We sincerely apologize for the difficulties you experienced while trying to complete the Sanlam loan application through MyLoan.

We understand your frustration with the lack of support from the Sanlam agent and the unhelpful automated response.

Please remember that MyLoan is a loan comparison service, not a lender. We aim to connect you with suitable lenders, and Sanlam is one of our partners.
We strongly recommend contacting Sanlam directly to address the specific issues you encountered with their application process.

If you have any questions or require assistance with our comparison service, please don't hesitate to contact us.

Sincerely, The MyLoan Team