out of service ticketing machines

Your service at wood drive is among one of the worst ever.This is not the first time that your machines to load our points have gone offline and we are there forced to buy the one way ticket with is a complete waste of money especially if the fault is from your end you guys should find alternative ways to solve our issues if your machines are not working we should not be forced to buy this expensive one way ticket it cost 35 for a return trip to cape town yet 30 rand for a single trip which you force us to buy because of your faulty systems is pathetic