MyCiti Useless

Good Day,

Can someone please do something about MyCiti, poor/lack of service received from them on a daily basis. Buses are not clean more especially on the inside, they don't follow covid protocol. An investigation/inspection needs to be done and be fined for this. Buses are always late in the mornings including in the afternoon/evening when heading home which is causing too much trouble at our work places and dangerous for some of arrive home at night more especially me who's residing in Khayelitsha. Buses are always damaged or cancelled. When you ask the people that works for myciti about the whereabouts of the buses, they will just say "I don't know" which I find it odd. It's always the Khayelistha side that's fully packed with no buses on a daily basis which I really fail to understand. To me myciti was just not ready yet to cater the Khayelitsha side at all and they can just remove myciti permanently from Khayelitsha then we know we rely on taxis and golden arrow only because myciti is useless for us. Please do something serious about this.