Kiosk not assisting passenger due to loadshedding that will be in next 15min Omuramba Station

Dear Micity

Im feel very frustrated with the kiosk operators at the Omuramba station, we have reached the station at 17.45 on 18 january 2023. The kiosk blinds was pulled closed while the service providers been inside on the cell phones as you could peak through. I told one of the Mycity works that i want to load my card and it was advised that they where told to close due to 18;00 loadshedding that was 15 min away, few other people also turned away. The question was if the passenger had to be stranded and no other alternative if points on the cards had to be depleted as there have been ample time before 18;00 to assist the clients.

on another note: The 261 adderley busses needs a inspector to come on board to calculate the amount of overcrowded passengers for both busses from century gate 06:40 and 06:55 to salt river. The request is that we need more busses to run in between these times as well as in the evening from 17:00. My suggestion that bigger busses can be set on these routs as we have massive volumes passengers on these routes with over crowded buses. or people to wait another 30 min for a bus as these busses comes full out of town and what about the passengers along the way.

Looking forward to your response.