Arm is messed up because of MyCiTi

I traveled on The MyCiTi bus route number 261 bus number D149 Reg. CA 946748 from the Adderley station stop heading to century rail/omuramba my stop was conway but on the 12 October 2021 between 18.25pm -18.40 the female driver with spectacles a skirt and short hair hit her foot hard on the brakes in between the old train station and the parade just after the robots. I’m really tiny and was right at the front of the bus as the bus was full everyone fell forward and hit hard into me because of how she hit the brakes. She just apologized but that does not help! I’m going to the police station today to open a case my arm hit hard onto the iron and today my arm is swollen and the bone where it is won’t stop paining, with every movement! I would not blame the person driving as the primary problem but the employer providing in adequate training to the employees. On that note please advise how you will be compensating me? As well as should I be moving forward as per the law’s of this country? Opening a case? Take you to the high court and/advertise you on my broadband as well? Social media? It is unacceptable the amount of pain that I have to be in, because of your lack of interest in the wellbeing of your consumers!